KYC and the player journey
Map registration, verification and review stages. Define risk-proportionate criteria, necessary evidence, exceptions and handoffs between support, payments and compliance.
SPECIALIST CONSULTING
An iGaming operation needs to connect the player journey, payments and risk investigations. I help casino operators and gaming platforms design controls their teams can apply and turn repetitive work into traceable workflows. Scope and pricing are defined for each project after a conversation on LinkedIn.
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For risk, compliance and operations teams facing KYC backlogs, inconsistent deposit and withdrawal reviews, suspected multiple accounts or promotional abuse. Also for businesses establishing operations before increasing volume.
Map registration, verification and review stages. Define risk-proportionate criteria, necessary evidence, exceptions and handoffs between support, payments and compliance.
Investigate patterns and connections between accounts, devices and payment methods. Assess the reliability of identifiers before treating them as evidence, and calibrate signals to reduce decisions driven by coincidence.
Organize alert triage, analysis documentation and escalation paths. Clear procedures help suspicious activity, inconclusive cases and sensitive decisions receive appropriate review.
Integrate support, data and risk tools; enrich cases and alerts with context. Use AI selectively for document reading and interpretive tasks, with explicit criteria for human intervention.
The work starts with real workflows and a data sample. I identify bottlenecks, assess evidence quality and prioritize controls. Implementation advances through simulation, internal validation and gradual rollout, alongside documentation and training.
I built a detection system with 10 signals calibrated against real data and a device investigation index based on approximately 24,450 profiles. The work included assessing identifier reliability and discarding signals that could not distinguish legitimate from suspicious accounts. These projects demonstrate an evidence-driven investigation approach.
Christiane Delazeri ↗Prepare your brief below and send it through LinkedIn. We discuss your project to define scope, deliverables and timeline for a tailored proposal.
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